Privacy Policy/Terms & Conditions
1. Introduction
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
2. Information We Collect
- Personal Information: We collect personal information such as your name, email address, phone number, and payment details when you book our services.
3. How We Use Your Information
- Service Delivery: To provide you with our bridal hair and makeup services, including managing bookings and appointments.
- Communication: To send you updates, promotional offers, and important information regarding your appointments.
- Improvement: To enhance our website, customer service, and overall experience.
4. Data Sharing and Security
- Third-Party Sharing: We do not sell or share your personal information with third parties, except as required by law or to provide our services (e.g., payment processing).
- Security Measures: We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure.
5. Your Rights
- Access and Correction: You have the right to access and correct any personal information we hold about you.
- Opt-Out: You may opt-out of receiving promotional communications from us at any time.
6. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
7. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at [hello@theluxebridalmakeup.com] or [+1 718 404 7763].
Terms & Conditions
1. Introduction These Terms & Conditions govern your use of our services and website. By booking our services, you agree to comply with these terms.
2. Bookings and Payments
- Booking Confirmation: A booking is only confirmed upon receipt of a non-refundable deposit, which will be applied towards the total cost of your service.
- Payment Terms: Full payment is required on or before the day of the service. We accept various digital payment methods.
3. Cancellations and Refunds
- Client Cancellations: Cancellations must be made at least 30 days before the event to avoid a cancellation fee. Deposits are non-refundable.
- Service Adjustments: Any changes to your booking must be communicated at least 14 days in advance. We will accommodate changes based on availability.
- Service Cancellations: In rare cases where we must cancel a service due to unforeseen circumstances, we will offer a full refund or reschedule the service.
4. Service Guarantee
- Quality Assurance: We strive to provide the highest quality of service. If you are not satisfied with the service provided, please inform us immediately, and we will work to resolve the issue.
- Trials: We recommend a trial session before the event to ensure your satisfaction with the chosen hair and makeup styles.
5. Liability
- Personal Liability: We are not responsible for any allergic reactions or skin sensitivities. Clients are advised to disclose any known allergies or skin conditions before the service.
- Property Damage: We are not liable for any damage to clothing or personal items during the service.
6. Use of Website
- Intellectual Property: All content on our website, including images, text, and logos, is our intellectual property and may not be used without our permission.
- Prohibited Use: You agree not to use our website for any unlawful purposes or in a way that could harm our business.
7. Changes to Terms & Conditions We may update these Terms & Conditions as needed. Any changes will be posted on our website, and continued use of our services constitutes acceptance of these changes.
8. Contact Information For any questions or concerns regarding these Terms & Conditions, please contact us at [hello@theluxebridalmakeup.com] or [+1 718 404 7763].